Cancellation and Refund Policy

All our customers are very important to us, that's why GAV Square Educational and Healthcare Solutions Pvt. Ltd ("Company") has created the following Cancellation and Refund Policy to let You know how we handle the refunds for the services ordered and bought on our website ("Website").

The terms "You," "Your," and "Yours" refer to the entity/ person/ organization using our Website. When this policy mentions "we," "us," and "our," it refers to the Company and its subsidiaries or /and affiliates. The term "services" refers to any assessment/ test bought on our Website by You.


What can be cancelled?

Any service licenses brought and unused can be cancelled within five days of the purchase date.

What information is to be shared for the cancellation of service?

The following information needs to be shared to cancel a service and request a refund of the same:

  • Registered email/phone number
  • The order number is shown on the orders page


How long it takes to receive your refund?

A refund will be authorised by the same method that the payment was made. Depending on your financial institution, refunds can take up to 7 business days to be credited to your original payment method. In all cases, we have the right to suspend the refund if the services are used.

For any questions regarding the Cancellation or Refund Policy or any requests regarding the refunds and cancellation, please get in touch with us by email, phone (+91) 934-215-7217.